uncruise adventures covid

Provided a private meeting area in Juneau as a “group bubble” while guests waited to board our adventure cruise. UnCruise Adventures is the fourth cruise company around the world to attempt a restart to cruising in recent weeks only to be caught up in a COVID-related crisis. The UnCruise Adventures ship Wilderness Adventurer departs the Port of Juneau on Saturday, Aug. 1, 2020. UnCruise Adventures offers small ship cruises focused on wilderness, wildlife, and culture. Our focal point is to continue to improve for the future of travel and our industry. The itinerary included scenic cruising but no calls at any communities. If you are a member of the press or an inquiring journalist, we are happy to hear from you. No interior or below deck cabins used. “UnCruise has been immediately responsive today and is working with state and local EOCs to make sure they’re protecting guests and the community,” said Mila Cosgrove, incident commander with the Juneau emergency center. Completed pre-travel health questionnaires. UnCruise Adventures was the first U.S. cruise operator to test the waters during the COVID-19 pandemic and resume business since cruise lines worldwide stopped sailing in … Zero illness on board amongst guests and crew. Often these adventures would span meal periods, so meals were packed with hiking, kayaking, and small boat adventures leaving fewer people on the boat. Assigned life jackets and other adventure equipment to guests for the duration of the cruise. Privacy Policy | Site Map, U.S. Centers for Disease Control and Prevention, Cruise Lines International Association (CLIA) voluntary suspension. Sneeze Guards installed at bar/lounge area. They operate boutique yachts and small boats carrying 22-86 guests on voyages in Alaska, Hawaiian Islands, Mexico’s Sea of Cortés, Columbia & Snake Rivers, coastal Washington, Galápagos, Costa Rica, Panama, Belize, Guatemala, and Colombia. Sanitation rounds conducted four times daily with attention to all touchpoints, such as railings, handholds, doorknobs, etc. We've provided links to testing options below for reference. Also instructed guests on the value of opening cabin windows and spending leisure time on deck. This is for informational purposes. Guests self-select dining partners for the week and created their own microbubble for the meals they would have aboard the ship. Required negative COVID-19 testing certificate presented pre-embarkation. I suggest you book direct with the cruise company Uncruise Adventures as you may save money. With months of preparation, we were still able to pivot quickly in response to this event. Detailed crew response plan in the event of any suspected outbreaks. You can see the full details and timeline in our recent press release. Daily sanitation of all touchpoints in staterooms, with attention to handles, doorknobs, switches, etc. UnCruise has been communicating with the Juneau Emergency Operations Center, the State of Alaska Emergency Operations Center, Public Health officials, and the U.S. Coast Guard. All precautions were taken, as supported by public health authorities and interim guidelines. The no-sail order put in place by the U.S. Centers for Disease Control and Prevention only applies to ships with more than 250 passengers and crew. This was the guest’s second test following a negative test result provided upon boarding. (Updated 1:19 p.m. EDT) -- None of the UnCruise Adventures' passengers or crew who were quarantined in Alaska after a positive COVID-19 test from a guest scrapped the cruise -- … Encouraged guests to arrive on the day of boarding to minimize local contact upon arrival in Juneau. A statement from the City and Borough of Juneau said the guest took the 5-day testing option prior to their departure from home with a negative result, as required to embark on the Wilderness Adventurer. Please visit our Travel Updates page for current COVID-19 information. Crew to exercise social distancing best practices at all times. Kept passageway doors to the exterior open to allow airflow. Onboard supply of personal protective equipment (PPR) including face shields, gloves, and face masks for the crew. That is especially true in the ever-evolving world of COVID-19. Thorough crew health testing and evaluation. He’s wearing a Uncruise face mask like the ones issued to passengers on the Wilderness Adventurer on … A retest a couple of days later showed a negative result for the same guest. COVID Policy is an industry-leading program designed to bring much-needed peace of mind and reassurance to potential explorers as they once again start planning expedition travel in the coming months. UnCruise Reports Positive COVID-19 Case on First Voyage. UnCruise Pre-Cruise & Embarkation Safety. This situation continues to be fluid, and we will constantly monitor developments as they arise and adapt accordingly. This is a decision determined by your insurance policyholder and not UnCruise Adventures. Upon arrival, passengers may be retested at the airport. “This unprecedented virus requires unprecedented standards and continues to change. One of the first cruise ships to resume overnight sailing in U.S. waters since the coronavirus shut down the cruise industry this year has reported one case of COVID-19 on board. Q. A free inside look at company reviews and salaries posted anonymously by employees. Will UnCruise Adventures be canceling cruises due to COVID-19? Our 2020 sailing season was suspended. See added safety protocols below. Both domestically and internationally safety has always been at the forefront of what we do. The passenger received a phone call on Aug. 4 and with notification of a positive test. What is the UnCruise Adventures pre-cruise and embarkation process for COVID-19? The Wilderness Adventurer returned to Juneau after a passenger tested positive for COVID-19. We thank those that have worked rapidly to isolate and implement the appropriate processes as we determine the next steps.”. Added portable fans to the dining room, lounge, and passageways to move air. “All guests have been informed and will quarantine until the State of Alaska deems it safe for them to return home.”. UnCruise Adventures cut short the first U.S. voyageduring the pandemic after a guest tested positive for COVID-19aboard the Wilderness Adventurer in Alaska. Please note, we are experiencing a high volume of calls and emails and are working to get back with you as soon as possible. We are updating our website. We encourage you to reach out to your individual providers to confirm details. A handful of cruise lines — mostly river lines — already have restarted sailings in Europe , where coronavirus case counts have come down significantly in recent months. Upon arrival, … What are the UnCruise Adventures onboard protocols for COVID-19? All precautions were taken, as supported by public health authorities and interim guidelines. With the spotlight on the cruise and small boat industry, we understand there are risks in operating and travel in general. The crew were young, enthusiastic friendly knowledgeable and helpful. The episodes will feature industry experts, travellers, adventurers, … Pre-boarding and daily temperature measurements were taken. * We do not endorse any specific testing site or option. Experience Baja's bounty on this 7-night island-hopping adventure cruise. The Wilderness Adventurer, an Uncruise Adventures boat, tied up in Juneau on July 31, 2020. Sanitation of adventure gear and equipment after each guest's use. Prior to arrival, guests are encouraged to minimize contact and must complete a COVID-19 test that meets the entry requirements for UnCruise and the arrival state. ​​​​Daily temperature checks for guests and crew. The curtailed trip by UnCruise Adventures was the first of the season. This made social distancing at meals and meetings very easy to maintain. A passenger on UnCruise Adventures' first Alaska sailing who tested positive for coronavirus has subsequently tested negative. We are exempt from this order, and our U.S.-based, U.S.-flagged, U.S.-crewed vessels have put initiatives in place to advocate for the betterment of small boat travel and its guests. Subsequently, we have opted to cancel all future 2020 Alaska and Pacific Northwest departures. Canceled 10 weeks in Alaska and the Pacific Northwest. Last week the Wilderness Adventurer, operated by Uncruise, turned around halfway through its first trip of the season after a passenger got a call saying he had tested positive for COVID-19 at … UnCruise emphasized that it sees “a safe and responsive environment for all travelers as imperative. Our focal point is to continue to improve for the future of travel and our industry. Q. Guests viewed this trip as a success, even in quarantine. The phone tree focused on regulatory, crew family, guest agents, and family, etc. Created COVID-19 policy that included contingency planning, phone trees, and drills. Provided 4 touchpoints, directly with guests, one month prior to the cruise. Provided logo masks for interior use and buffs for use during activities off the boat. Stocked with supplies and a bountiful sense of adventure, follow Steinbeck’s path into the protected waters of Cousteau’s “world’s aquarium.” Active exploration and a menagerie of wildlife await you! In 2019, UnCruise Adventures was picked as the top adventure … Most travel insurance providers are not offering the ability to cancel with a refund or approving claims for Coronavirus related fear of travel issues. Crew testing before boarding vessel with 2-week isolation prior to boarding guests. © 2020 UnCruise® Adventures | American Owned & Operated | 888-862-8881 | uncruise.com The ship was the first of Alaska's COVID-abbreviated tourist season. Carried 100 COVID -19 testing kits aboard the vessel. One of the first U.S. cruises to resume sailing amid the novel coronavirus pandemic was cut short after a passenger tested positive for COVID-19. UnCruise is confident in their ability to support guests and crew while continuing to provide an unforgettable adventure on small American-owned and -operated boats. No port calls of any kind or any outside touch points with other humans once aboard the boat. Set aside isolation rooms onboard the vessel. These touchpoints reinforced policy aboard and the need for the guest to be part of this success by isolating and traveling safe prior to boarding in Juneau. UnCruise Adventures cut short the first U.S. voyage during the pandemic after a guest tested positive for COVID-19 aboard the Wilderness Adventurer in Alaska. We ensure you that your experience with us is our top priority. We suggest guests test in accordance with the timeline required by the local destination. A second test was taken upon arrival at the Juneau International Airport, which resulted in a positive result. UnCruise destinations are wild places: Alaska, the Hawaiian Islands, Mexico's Sea of Cortes, the Galapagos, Latin America (Costa Rica, Panama, Colombia, Belize, and Guatemala), and the U.S. Pacific Northwest (the Columbia & Snake Rivers, the San Juan Islands & Olympic National Park). Like us on Facebook to see similar stories, Florida's first-come, first-serve Covid-19 vaccination plan for the elderly leads to scramble, Miguel Cardona, Biden’s Pick for Education Secretary, Stares Down a Long To-Do List. It is essential to note that the no-sail order for cruises put in place by the U.S. Centers for Disease Control and Prevention only applies to ships with more than 250 passengers and crew. If you’re looking for ships with a small footprint and wish to travel with an intimate group of like-minded passengers, UnCruise Adventures could be a perfect match. Guests were strongly encouraged to do 1-week isolation prior to departing to Alaska. IMPORTANT: Due to the Coronavirus pandemic, on March 23, 2020, UnCruise Adventures announced that partially suspends operations (due to the USA-imposed travel restrictions) in the regions Central America (Panama and Costa Rica), Baja Mexico, Hawaii, Pacific Northwest and Alaska (roundtrips from Juneau on 7-night "Glacier Bay" itinerary). This helps reduce exposure. From all of us at the UnCruise Adventures family, thank you and be safe. Uncruise Adventures CEO Dan Blanchard on July 31, 2020. WHO: Coronavirus disease (COVID-19) outbreak, Alaska.gov: COVID-19 Traveler Information, C-19 Locator Tool: National Testing Sites. All of our COVID-19 mitigation planning paid off and worked. UnCruise COVID-19 case in Alaska is … “The guest is showing no symptoms and no other guests or crew are showing outward symptoms of any kind,” the company said in a statement on its website. Moved most crew out of crew quarters and into guest cabins that were not utilized. With months of preparation we were still able to pivot quickly in response to this event,” the UnCruise statement continued. UnCruise Adventures confirmed Tuesday that a passenger on its current Alaska sailing tested positive for Covid-19. UnCruise Adventures has launched its own adventure travel podcast, No Ordinary Adventure. Where can I find more information and testing options? Show full articles without "Continue Reading" button for {0} hours. Cut capacity from 60 to 36 (40% reduction). Q. Kept cabin doors open after twice-daily cleaning. Please contact pr@uncruise.com. Contact tracing was implemented immediately upon notification of positive test by Alaska official's land side. Q. Completed pre-travel health questionnaires. The … Have just got back from a 7 day Baja's Whale Bounty trip and had a great time. Hosted by industry veteran, and UnCruise Adventures CEO, Dan Blanchard, the curated audio stories are 30 to 45 minutes long and will be released monthly. Cocktails and hors d'oeuvres will be kept behind transmission barriers and passed to guests individually. Unique Alaska signage throughout vessel concerning the value of masks and social distancing. All inclusive food and booze - great! The crew will quarantine on the vessel in port at Juneau. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Expanded off vessel activities starting early and ending late in the day. UnCruise sailing ends early with COVID-19 case, Alaska season canceled TAGS: Environmental Health Americas & Caribbean UnCruise Adventures coronavirus Alaska Dan Blanchard quarantine 'With months of preparation, we were still able to pivot quickly in response to this event,' Capt. All normal COVID polices on masks, sanitation stations, physical distancing, 6/15 rule, no buffets, atomizing devices for cleaning, etc. The vessel returned to Juneau and all guests disembarked to quarantine at a hotel. Yes, these health and safety protocols are currently required to minimize risk for all of our upcoming departures in 2021. You can reach an UnCruise sales counselor at sales@uncruise.com or contact your travel advisor directly. We wish to emphasize that UnCruise Adventures sees providing a safe and responsive environment for all travelers as imperative. A limited supply will also be available on board if you forget. Will departures and protocols change? Explore destinations such as Alaska, the Hawaiian Islands, Mexico's Sea of Cortez, the Galapagos Islands, the San Juan Islands, and more. All guests’ cabins with exterior windows or doors or both. The cruise departed Juneau on Aug. 1, with 36 guests and 30 crew members on board. Crew training compliant with federal procedures including thorough PPE equipment training for all crew members. Crew member training in COVID-19 symptom observation, identification, and reporting. Dan Blanchard said. Pre-arranged hotel rooms for guests in case we needed to isolate ashore. The UnCruise Adventures ship Wilderness Adventurer departs the Port of Juneau on Saturday, Aug. 1, 2020. Masks will be required when direct contact with people is planned. (Alaska only) Please enjoy Juneau/local communities. Our guests and crew always come first, and we want to assure you that their health and well-being is our top priority. Testing is required for all guests for our itineraries. We look forward to experiencing life on the outside together again—rain or shine. None of us can be certain of each outcome but we are confident in our ability to support our guests and crew while continuing to provide an unforgettable adventure on our small American-owned and -operated boats. Use of personal protective gear such as masks during certain events and as situations may require. You can see more on how the new small-boat coalition has become a united voice in preparing to safely return to travel. At no time did guests or crew show any outward symptoms of any kind. On Aug. 1, the ship was the first tourism passenger ship to sail in Southeast Alaska during the COVID … Placement of additional hand sanitizing stations throughout the vessel. Guests and crew had an outrageously fun time in the wilderness. We restart operations in April 2021. Q. Guests pre-arrival testing under 3 or 5-day Alaska criteria. Guests on a 5-day program retested in upon arrival in Juneau. Will our trip insurance protect us? Boarding by small groups of 1-6 people. While covid effected the entire United States, uncruise was already struggling to keep up. As such guests are requested to bring masks to last the duration of your adventure experience. Alaska's first cruise of 2020 has already had to cancel early after one of the passengers on the small tour tested positive for the coronavirus. Who do we contact for more information? Required negative COVID-19 testing certificate presented pre-embarkation. 34 UnCruise Adventures reviews. All association members had previously canceled the 2020 season. This helped reduce group contact and provide better service. You can also email sales@uncruise.com for additional assistance with an experienced sales counselor. Pre-boarding screening protocols administered by our crew and denial of boarding to guests with: Uncruise managed pre-cruise transportation directly to our vessel. We hope you are excited to join us on board our small boat adventures when travel emerges and rapid testing in more widely available. Sanitation rounds every 4 hours onboard. UnCruise Adventures’ is a responsible travel and adventure leader in the small boat industry. Health questionnaire for all guests and crew. This helped reduce group activity. No COVID-19 Spread on First UnCruise Adventures Alaska Sailing, Testing Accuracy Questioned Rapid COVID-19 Testing Likely to Be Part of Resumption of Cruising Reviews The ship was the first of Alaska's COVID-abbreviated tourist season. We suggest guests test in accordance with the timeline required by the local destination. Q. UnCruise Adventures is not a member of the Cruise Lines International Association, an industry trade group, which did not have comment. On August 4, 2020, a guest aboard the Wilderness Adventurer received a positive COVID-19 test result from the State of Alaska. (Alaska only), Arrival on the day of your departure/embarkation is requested. These are small group outdoor events in open air. This reduced exposure of crew by having individual or double person rooms. The Wilderness Adventurer returned to Juneau early and all guests were quarantined. We will continue to update the requirements for other itineraries as they are available. Are these onboard protocols for all UnCruise Adventures itineraries? There were 66 people, 36 guests and 30 crew members, on board the ship. No pre-boarding meetings. See new itinerary dates and rates for 2021-22 here. Added Expedition staff in order to provide additional activities with small groups of 6-11 people. Q. Next are listed the UnCruise ships, their deployments … Prior to arrival, guests are encouraged to minimize contact and must complete a COVID-19 test that meets the entry requirements for UnCruise and the arrival state. The recent Cruise Lines International Association (CLIA) voluntary suspension includes CLIA member cruise lines and not small boat adventures like ours. “With the spotlight on the cruise and small-boat industry we understand there are risks in operating and travel in general. For now, our comfort zone for return to travel is simple: Isolate, test, and use reasonable caution while aboard our vessels, including: Q. Liz Perry, president and CEO of Travel Juneau, said the cruise company, passengers and crew worked hard to get the trip going. The decision was made after a passenger on the boat was notified of a positive result on a COVID-19 test. The company also canceled the rest of the 2020 Alaska season. Our UnCruise Adventures CEO, Dan Blanchard, has been the architect behind the formation of the U.S. Overnight Passenger Small-Boat Operators Coalition. Six new episodes have now been released across all major podcast platforms. All guests and crew were retested, at which time negative tests were returned and guests were greenlit by the State of Alaska to return home. UnCruise Adventures isn’t the first cruise operator in the world to resume sailings. Electrostatic sprayers for added sanitization. In the case that there is a future suspension that affects you, either an UnCruise Adventures sales counselor or your travel advisor will notify you directly. 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